CUSTOMER SERVICE

Shipping & Delivery

Domestic Shipping

Three US shipping methods are offered: Standard Ground, 2nd Day, and Next Day Air.

Standard Ground

Delivery occurs in 7 to 10 business days after order processing.

2nd Day

Delivery is guaranteed in 2 business days after order processing.

Next Day Air

Delivery is guaranteed the next business day after order processing. 

All delivery schedules are estimated. Actual delivery times may vary depending on shipping locations. When estimating package delivery time, please allow time for credit approval, address verification and order processing.

International Shipping

We offer worldwide shipping via UPS for most items. Shipping rates can be calculated on our checkout page after items are added to your cart and your complete delivery address is entered. For international orders, please be advised that our shipment costs do not include any duties imposed by your customs authorities. Duties, Taxes and Brokerage fees are not charged by us and will be due at time of delivery on orders shipping outside the United States. Please contact UPS and/or your Customs Office for an estimate of these fees.


Privacy & Security

Autosport Originals is committed to protecting the privacy of our customers and using information responsibly. Our security and privacy policies are detailed below.

How we use information

Our site stores personal information we collect in during the transaction process in order process the transaction and execute your order. Limited information from the order for including contact information (name, address, telephone number, email address, etc.) from the order form is used to process your orders and communicate order status including shipment tracking information.

Your contact information is also used to get in touch with you when necessary either directly or via our shipping partners including UPS.

Financial information (credit card numbers, credit card expiration dates, billing address, etc.) that is collected is used strictly to bill you for products and services. Information collected on any of our forms may be used to contact you, whether by telephone, live chat or via emails in response to your inquiries. From time to time Autosport Originals may also contact you via email to inform you of new product releases and promotions - our email marketing contacts provide a means for you to opt-out of further promotional emails.

Customer Agreement

By using our web site or purchasing a product from us, you agree to the collection and use of information as set forth in this privacy policy. Any updates to our information security and privacy policies will be posted to this page.

Commitment to Customer Service

Autosport Originals is committed to our customers’ satisfaction and creating a great customer experience. You can contact our customer care department via email at info@autosportdesigns.com or at (631) 425-1555


Returns & Replacements

If you are not satisfied with your order you may return it to us for a refund. Orders must be returned to us within 10 days of delivery to you. All items must be returned unaltered and in their original packaging.

Returns are subject to a restocking fee of 15% and we do not refund shipping costs or RUSH Processing fees. We do not accept returns on any personalized or special orders and we do not accept partial returns on regular orders.

Please email us at info@autosportdesigns.com if you would like to return your order or if you have any questions about our return policy. Orders that are cancelled before shipping are still subject to a 5% processing charge.

All returns must be shipped if they can not be dropped off at our Huntington Station, NY location during normal business hours. (See http://www.autosportdesigns.com/contactus for our business hours).

Please ensure you use a method of return shipping that provides you with package tracking as we cannot guarantee receipt of packages without return tracking. Return shipping is at the customer's expense.

*Please Note: We do not accept returns on discontinued or clearance items.


Please Address Returns To:

Autosport Designs Originals, Inc.

203 West Hills Road

Huntington Station, NY  11746


Ordering

There are Two Different Ways to Place Your Orders With Us.


Online Orders 

The fastest and easiest is to simply place your order online by adding products to your shopping cart and using your credit card to purchase them through our website. Our site is completely secure and all of your personal information is safe. For your convenience Paypal is also avaialble as a payment option. For Delivery Times please see our shipping information above.


Telephone Orders

If you would like to place your order over the phone or have any questions about the ordering process or our products feel free to call us anytime, toll free, at 1-631-425-1555. Accepted payment methods for telephone orders are credit card, Paypal, money order, or personal check.